Help centre
LolaJack FAQ
Clear answers on how LolaJack works, from licensing to payouts. Tap a question to open it.
Yes. LolaJack operates under a recognised gaming licence, which sets the rules on fair play, fund protection and responsible gambling. Every page is secured with SSL and player balances are held separately from company money.
All games run on certified random number generators that are independently tested. Results are genuinely random and cannot be influenced by the casino or predicted by anyone, so every spin and hand is on the level.
New players receive 400% up to £15,000 plus 400 free spins across their first four deposits. Each tier is activated in the My Bonus area before depositing, with a £20 minimum per tier.
Bonus funds and free spin winnings carry a 40x playthrough completed within 10 days, with a £5 maximum bet while a bonus is active. Live cashback is the exception at 1x.
Over 4,000 titles from leading studios such as Pragmatic Play, NetEnt, Play'n GO and Evolution, spanning slots, jackpots, live dealer tables and classic card and table games.
The minimum withdrawal is £10 and the standard maximum is £5,000 per request. E-wallets pay same day, cards and bank transfers within 1 to 3 working days once identity is verified.
Deposit, loss and session limits, reality checks, time-outs and self-exclusion are all available in your account. Support through BeGambleAware.org, GamCare and GAMSTOP is signposted throughout.
Yes. The casino is fully responsive and runs in any modern mobile browser with no download, so the full library and cashier work on phones and tablets.